Return,Refund & Exchange Policy

At Proust Fragrances, we strive to provide you with a delightful and satisfying shopping experience. Please carefully review our Return, Refund & Exchange Policy, which outlines our procedures regarding refunds, returns, and exchanges.

1. Returns and Refunds
Regrettably, we operate under a no-refund policy. Once orders have been shipped, they are eligible for return or exchange only.

2. Damages and Issues
We urge you to inspect your order promptly upon receipt. In the event of a defective, damaged, or incorrect item, please contact us immediately. This will allow us to assess the issue and take the necessary steps to rectify it.

To report damages or issues, kindly reach out to us at [contact@proustfragrances.com]. We appreciate your cooperation in promptly notifying us of any concerns.

3. Return Inquiries
If you have questions or concerns about a specific item, we encourage you to get in touch with us. Our dedicated team is here to assist you and address any queries you may have.

4. Returns
Unfortunately, we do not accept returns due to the nature of our product packaging.

5. Exchanges
We do not offer exchanges, primarily due to the unique packaging of each product.

Contact Information:

  • For any return inquiries, questions, or concerns, please feel free to contact us at [contact@proustfragrances.com]. We value your feedback and are committed to providing exceptional customer service.

Thank you for choosing Proust Fragrances.