At Proust Fragrances, we are dedicated to delivering your purchases with efficiency and care. Kindly review our Shipping Policy for detailed information on order processing, delivery times, and related procedures:

1. Dispatch Location
All purchases are dispatched from our warehouse located in Hyderabad, Telanagana – India, through reputable courier services.

2. Delivery Timeframes
Please allow the specified number of business days from the receipt of your order for delivery.
India Wide: 3 to 7 business days.

3. Delivery Schedule
Order deliveries are scheduled between 9 am and 8 pm, Monday to Saturday.
It is essential that someone is available to sign for the goods upon delivery. If you are unable to sign personally, we suggest providing an alternative person, such as a family member, colleague, neighbor, etc.

4. Alternative Person Responsibility
Proust Fragrances bears no responsibility for goods signed for by an alternative person.

5. Post-Delivery Damage
Proust Fragrances disclaims responsibility for any damage incurred after the delivery of the goods.

6. Claims for Shortages or Damages
Any claims related to shortages or damages must be promptly reported to our customer service on the day of delivery. We are committed to addressing and resolving such concerns in a timely manner.

7. Shipping and Handling Rates
Shipping and handling rates are subject to variation based on product, packaging, size, volume, type, and other relevant considerations.
Customers will be informed of the applicable shipping and handling charges at the time of checkout, ensuring transparency before completing the payment.

Should you have any further queries or require clarification, please do not hesitate to contact our customer service at [contact@proustfragrances.com].

Thank you for choosing Proust Fragrances for your olfactory journey.